At Kaira Ware, we are committed to delivering your orders quickly, safely, and efficiently—no matter where you are in the world. Please read our shipping policy below to understand how we process and deliver your purchases.
1. Worldwide Shipping
We proudly ship our products to customers across the globe. Shipping availability may vary depending on your country or region, but we strive to reach as many destinations as possible.
2. Shipping Method
We use reliable third-party courier and logistics partners to ensure secure and timely delivery of your orders. All shipments are processed under a Cash on Delivery (COD) model—payment is collected at your doorstep at the time of delivery.
3. Order Processing Time
- Orders are processed within 1–3 business days after confirmation.
- You will receive a shipping confirmation via SMS, email, or phone once your order is dispatched.
4. Estimated Delivery Time
- Local Orders: 3–5 business days
- International Orders: 7–15 business days, depending on the destination and customs clearance
Please note that estimated delivery times are indicative and may vary due to unforeseen circumstances such as weather, holidays, or customs delays.
5. Shipping Charges
- Shipping charges may vary depending on your delivery location, package weight, and order size.
- Any applicable shipping fee will be displayed at the time of checkout.
- In some cases, international orders may incur customs duties or import taxes, which are the responsibility of the customer.
6. Cash on Delivery (COD)
We offer Cash on Delivery as our sole payment method.
Please ensure:
- The delivery address is accurate and complete
- You or someone on your behalf is available to receive and pay for the order
- You have the exact cash amount ready at the time of delivery
Failure to receive or pay for an order may result in future COD restrictions.
7. Failed Deliveries
If a delivery attempt fails due to an incorrect address, customer unavailability, or refusal to pay:
- Our team will contact you to attempt redelivery
- If the order remains undelivered, it will be returned to us and the order may be canceled
8. Damaged or Lost Packages
If your order arrives damaged or appears lost:
- Contact us at [email protected] within 48 hours of delivery
- Include your order number and photos (if applicable)
- We will investigate and work with our courier partners to resolve the issue promptly
9. Tracking Your Order
Once your order is shipped, tracking information will be provided where available. You can use this information to follow your delivery in real-time.
10. Contact Us
For questions or updates about your order status, please contact our support team:
Email: [email protected]